Accessibility statement
Palmus aims to make editorial material readable and navigable for people using different devices, browsers and assistive technologies. Accessibility is treated as an ongoing practice rather than a one-time claim. Our working target is conformance with the Web Content Accessibility Guidelines 2.1 at level AA, and we recognise that some pages may fall short of it. This approach also reflects the spirit of Indonesia’s Law No. 8 of 2016 on Persons with Disabilities. This statement covers all pages on the Palmus website, including the policy pages and the contact form, and it was prepared by the editorial desk based on its own checks rather than an external audit.
1. Structure
Pages use headings, landmarks, labels and meaningful link text to support navigation. Each page has one main heading followed by ordered subheadings, so screen reader users can move through the outline. Header, main content and footer regions are marked so that assistive technology can jump between them. Links describe their destination rather than saying only read more. Lists are built as real lists and tables use header cells, so that the relationship between items is available to assistive technology. A skip link at the top of the page, where present, lets keyboard users move directly to the main content. Page titles describe the content of the page so that they are useful in browser tabs and in lists of open windows.
- (a) One main heading per page, followed by ordered subheadings.
- (b) Landmarks for header, navigation, main content and footer.
- (c) Link text that describes the destination.
2. Contrast
Our palette uses dark text, clear section separation and visible focus states for ordinary reading conditions. Body text is set in a dark charcoal on a light background, and link and button colours are chosen to keep a readable contrast ratio. Colour is not the only way of conveying meaning, so links are also identifiable by context and underlining where appropriate. Text can be enlarged to 200 percent in the browser without loss of content. Sections with a dark background use light text, and the footer follows the same rule. Readers who use a high-contrast mode or a custom stylesheet in their browser should find that text remains legible, although some decorative styling may change.
- (a) Text and background pairs are checked against the level AA contrast ratio of 4.5 to 1 for body text.
- (b) Focus outlines are visible on links, buttons and form fields.
3. Images
Editorial images include descriptive alternative text intended to communicate their purpose. Photographs that illustrate a training scene are described by what they show, such as posture, setting and equipment. Purely decorative images are marked so that screen readers can skip them. If an image carries information that is not in the surrounding text, we add that information to the paragraph itself. Alternative text is written in plain English and kept to a length that can be read comfortably aloud. Images do not contain essential text, so a reader who cannot see them loses no instructions or figures.
- (a) Informative images receive a description of what they show.
- (b) Decorative images are hidden from assistive technology.
4. Keyboard use
Interactive controls are intended to be reachable through keyboard navigation and visible focus. The navigation menu, the cookie banner and the contact form can be used with the Tab, Shift+Tab, Enter and Space keys. Focus moves in a logical order that follows the visual layout, and no control should trap the focus. If you find a control that cannot be reached by keyboard, please report it so that it can be prioritised. On narrow screens the menu button opens a list of links that can be reached in the same order as on a wide screen. Pressing Escape closes the open menu where one is shown.
- (a) Tab and Shift+Tab move between links, buttons and fields.
- (b) Enter activates links and buttons; Space activates buttons and checkboxes.
5. Mobile layout
Content reflows for smaller screens without requiring horizontal scrolling for ordinary paragraphs. Tables and comparison panels may scroll sideways within their own container on narrow devices so that the page itself remains stable. Touch targets such as menu buttons are sized to be comfortable to tap. The layout has been checked on common phone and tablet widths and on current versions of widely used browsers. Zooming the page does not disable layout, and text may be enlarged through browser settings as well as by pinching. Pages work in both portrait and landscape orientation, and nothing requires a particular orientation to be read.
- (a) Layouts adapt from narrow phone screens to wide desktop windows.
- (b) Pinch zoom and browser text-size settings are not blocked.
6. Motion
The site avoids essential information that depends on animation or time-sensitive movement. Where small transitions are used, they are brief and do not flash. Readers who set their device to reduce motion should see calmer transitions. Nothing on the site plays audio or video automatically. No content blinks or flashes more than three times in any one second, which is the threshold recognised in the accessibility guidelines. Scrolling is never hijacked, so the page moves only in response to your own input.
- (a) Transitions are short and non-essential.
- (b) There is no autoplay audio or video.
7. Forms
Contact fields use labels and provide a success message after a valid submission in the browser. Required fields are identified in text and not only by colour, and error messages describe the problem in plain language. Each field has a visible label that remains in view while you type. After a successful submission the confirmation message is placed in the page where assistive technology can announce it. Fields accept pasted text, and the form does not impose a time limit, so you can take as long as you need to write your message. Autofill is not blocked, which helps readers who use a password manager or form-filling tool.
- (a) Labels stay visible and are linked to their fields.
- (b) Error messages explain what to correct.
- (c) There is no time limit for completing the form.
8. Known limits
Third-party content and older documents may not meet every expectation. We prioritize fixes that block access. Examples include externally hosted PDF files, embedded charts from other publishers and older articles that were drafted before our current checks. When we cannot fix an external item, we try to supply a text summary or an alternative route to the same information. We do not claim full conformance with the guidelines, and we describe the limits we know about instead of leaving them unstated. Items that block reading or contact are corrected first, while cosmetic or minor issues are scheduled into routine editorial maintenance.
- (a) Externally hosted documents may lack full tagging for screen readers.
- (b) Some older images may carry shorter descriptions than we now prefer.
- (c) Browser extensions that alter page styles can change how our layout appears.
- (d) Reported barriers that stop a reader from using a page are handled before other issues.
9. Feedback
Send an accessibility report through contact.php or call +62 813 9587 4123 with the page and barrier. Please tell us the page address, the browser or assistive technology you use and what went wrong. We acknowledge reports within five business days and aim to provide a reply, and where possible an alternative format, within 15 business days. Telephone enquiries are taken Monday to Friday, 09:00 to 17:00 Western Indonesia Time. You may also write to Palmus, Jl. Raya Cilandak KKO No.17, RT.1/RW.5, Ragunan, Ps. Minggu, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12560, Indonesia. If you are not satisfied with the reply, you can ask for the matter to be reviewed by a second editor, and the outcome is sent to you in writing.
- (a) Include the page address, device, browser and any assistive technology.
- (b) Alternative formats we can usually provide include a plain-text version or a large-print summary.
10. Review date
This statement was reviewed on 5 October 2026. We assess reported issues during routine editorial maintenance. Our review combines manual checks with keyboard testing and a screen reader pass on key pages. Earlier editions are kept for reference, and a short log is shown below. Key pages for review include the home page, the contact page, the longer articles and the policy pages. We will update this statement when a significant change to the design or to the structure of the site is made, and at least once a year.
- (a) 1 July 2026: first statement published with keyboard and contrast checks.
- (b) 17 August 2026: form behaviour and motion practice reviewed.
- (c) 5 October 2026: statement reviewed, response times and known limits described.